Please advise when booking if you have a medical condition, physical disability, dietary restriction, or other special need. To the extent possible, we seek to accommodate anyone with a disability. Certain land and shore facilities may not be fully accessible to persons with disabilities. Although we cannot guarantee accessibility and that needs can be met, […]
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John Hall’s Alaska tour packages do not include home-city airfare to and from your destination. Airfare within the tour itinerary is included, where applicable. As a complimentary service to our guests, we are happy to check current airfare and assist in the booking process. If booking your own air, please forward your complete air itinerary […]
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Due to customs regulations, all prescription medications should be in their original containers with the doctor’s prescription printed on the container. It is advised that you travel with no more than personal use quantities, a rule of thumb is no more than a 90-day supply.
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Most cities will have cell phone reception. If traveling internationally, our advice is to contact your service provider and add an international data plan to your cell phone. Most hotels have wi-fi access although some charge a fee for in-room use. Most offer complimentary wi-fi in common areas. Depending on the remoteness of your location, […]
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A John Hall’s Alaska representative will meet you upon arrival at the airport and help load your bags at the baggage claim if arriving at a United States airport. If arriving at an international airport, our representative greets you outside of customs once you have claimed your luggage. All tours include airport-to-hotel transfers at the […]
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